Terms of Service

Last updated: 2026-01-01

Effective date: 2026-01-01

These Terms of Service (“Terms”) govern access to and use of the ClipDone web application and related services (the “Service”).

1) Provider

Service provider:

vidAds (Einzelunternehmen), Moritz Kieser Stadlerweg 2b, 83734 Hausham, Bavaria, Germany Email: [email protected] VAT ID: DE361097604

Note: For paid subscriptions, billing is handled via a Merchant of Record (see Section 10). Your contract partner for payment/invoicing/taxes is the MoR as seller of record; we remain your contract partner for provision of the Service.

2) Business customers only

The Service is offered exclusively to businesses and professionals acting in the course of their trade, business, craft, or profession (“Customer”). Consumers are not permitted to use the Service.

By using the Service, you confirm that you are acting on behalf of a business and have authority to bind the Customer. You must be at least 18 years old (or the legal age to form a binding contract in your jurisdiction).

3) The Service

ClipDone allows Customers to upload footage and related files (“Customer Content”) and uses automated processing (including AI/ML/LLM components) to generate edited short-form videos and related outputs (“Output”).

We may improve or modify the Service over time for legitimate reasons (e.g., security, compliance, reliability). We may provide notices for material changes.

4) Account and security

You must provide accurate information and keep it up to date. You are responsible for safeguarding credentials and for all activity under your account unless caused by our fault.

We may suspend access if we reasonably believe the account is compromised, used unlawfully, or in material breach of these Terms.

5) License to use the Service; Provider IP

We own the Service and all related intellectual property and proprietary rights. Subject to these Terms and payment of applicable fees, we grant Customer a limited, non-exclusive, non-transferable, revocable license to access and use the Service for Customer’s internal business purposes during the term.

Customer must not (except to the extent permitted by mandatory law): copy, modify, reverse engineer, decompile, disassemble, or attempt to derive source code from the Service; access the Service to build a competing product; or resell or sublicense the Service.

6) Customer Content, rights, and licenses

As between the parties, Customer retains all rights in Customer Content.

Customer grants us a non-exclusive, worldwide, limited license to host, store, process, reproduce, and transmit Customer Content solely to provide, secure, and maintain the Service (including generating Output, troubleshooting, and preventing abuse).

Model training: We do not use Customer Content to train or fine-tune generalized AI models unless explicitly agreed (opt-in).

Customer represents and warrants that it has all necessary rights and permissions to upload and process Customer Content and to use Output, including permissions of individuals appearing in content and rights to any music, images, trademarks, or other third-party materials.

7) Acceptable use

Customer must not use the Service to:

  • violate laws or third-party rights;
  • upload malware or attempt to disrupt the Service;
  • attempt to bypass security measures, scrape the Service, or reverse engineer it (except where permitted by law);
  • upload or process illegal content, including any child sexual exploitation material (zero tolerance).

We may remove content or suspend/terminate accounts for violations.

8) AI / automated processing disclaimer

Output may be inaccurate, incomplete, or unsuitable for specific purposes. Customer is responsible for reviewing Output before publishing or using it.

We do not guarantee reach, engagement, monetization, or platform acceptance of Output.

9) Plans, credits, and usage limits

The Service may be offered via subscription plans that include (a) a monthly usage allowance expressed in internal usage units (“Credits”) and (b) storage and other technical limits, as shown in the Service and/or documentation.

Credits are used to measure and limit usage of certain Service actions (e.g., starting a new processing run or requesting revisions). Credit “burn” amounts depend on the action type and may change over time; the Service will indicate the current burn amounts before use where feasible.

Credits reset each billing cycle. Unused Credits expire at the end of the billing cycle and do not roll over. Credits have no cash value, are not legal tender, are not redeemable for money or other goods/services outside the Service, and are non-transferable.

Credits are not a voucher, gift card, stored-value instrument, or e-money. They are a contractual usage allowance only. We do not offer top-ups at this time (unless explicitly introduced in the Service).

We may grant promotional or trial Credits (e.g., a first-month bonus). Unless otherwise stated, such Credits expire at the end of the applicable billing cycle and are forfeited if unused.

Use is subject to fair use and technical limits (e.g., file size, storage, concurrency, rate limits). Current limits are shown in the Service and/or documentation.

10) Billing through a Merchant of Record (MoR)

If you purchase a paid plan, your checkout and payment are processed by a third-party Merchant of Record (“MoR”), currently Polar.sh (“Polar”). The MoR is the seller of record for subscription charges and handles payment processing, taxes (including VAT/sales tax where applicable), invoices/receipts, and payment-related customer support (e.g., payment methods, failed payments, refunds, and chargebacks) under the MoR’s terms and policies presented during checkout and/or in the MoR customer portal.

The MoR’s legal entity details and contact information are shown during checkout and/or on your invoice/receipt.

We remain responsible for operating and providing the Service itself (features, processing, storage, credits metering, and support for Service issues). We may share limited account/contact data with the MoR as necessary to enable billing, and we may receive subscription metadata (e.g., plan, status, period dates, invoice identifiers). See our Privacy Policy for details.

11) Term and cancellation

Subscriptions (if any) renew automatically according to the plan (typically monthly) unless cancelled.

Cancellation may be available via in-app settings and/or the MoR customer portal. The exact cancellation flow depends on the MoR implementation and will be shown in the Service.

Unless required by applicable law or the MoR’s policies, subscription fees are non-refundable and we do not provide refunds or credits for partial billing periods, unused Credits, or unused storage. Upon cancellation, access typically continues until the end of the current billing period; any unused Credits expire at the end of that billing period.

12) Availability; maintenance

We do not provide any specific service level agreement (SLA) unless expressly agreed in writing. The Service may be temporarily unavailable due to maintenance, updates, or reasons beyond our reasonable control.

13) Data retention and deletion

Customer can delete Customer Content and outputs within the Service (where available). Upon account deletion, we delete or anonymize Customer Content and outputs within 30 days, except where retention is required for security, dispute resolution, or legal compliance, or until backups are rotated.

14) Data protection (privacy; DPA)

Our Privacy Policy is available at /privacy. If we process personal data on behalf of Customer, our Data Processing Agreement (DPA) applies (available at /dpa). A list of subprocessors (where a DPA applies) is available at /subprocessors.

15) Warranty disclaimer

THE SERVICE AND OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

16) Limitation of liability (B2B)

We are liable without limitation for intent and gross negligence and for injury to life, body, or health.

In cases of slight negligence, we are liable only for breach of a material contractual obligation (cardinal duty), limited to the typically foreseeable damage.

To the maximum extent permitted by law, our total aggregate liability is capped at the fees paid by Customer for the Service in the 12 months preceding the event giving rise to the claim.

17) Indemnification

Customer will defend, indemnify, and hold us harmless from third-party claims arising out of Customer Content, Customer’s use of the Service/Output, or breach of these Terms, including IP and privacy/personality-rights claims.

18) Suspension; termination for cause

We may suspend or terminate access to the Service with immediate effect if Customer materially breaches these Terms, uses the Service unlawfully, poses a security risk, or fails to pay applicable fees (as handled via the MoR). Where reasonably feasible, we will provide notice and an opportunity to cure.

19) Governing law and jurisdiction

These Terms are governed by the laws of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

Exclusive jurisdiction (B2B) is the courts in Miesbach, Germany.

20) Consumer dispute resolution (VSBG)

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

21) Changes to these Terms

We may update these Terms from time to time. If changes materially reduce Customer rights, we will provide reasonable notice (e.g., via email or in-app notice). Continued use after the effective date constitutes acceptance.

22) Miscellaneous

If any provision is unenforceable, the remainder remains in effect. These Terms constitute the entire agreement regarding the Service unless superseded by a separate written agreement.